Questions about printing, coding & packaging?

How do I know which printer or coding solution is right for my application?

The right solution depends on what you need to print, the material or surface being printed on, print size, production speed, operating environment and expected print volume. Share your application and production requirements with our team, and we can help identify suitable options rather than recommending a machine based only on specifications.

What types of printing and packaging solutions does Apex PrintPack provide?

Apex PrintPack provides printing, coding, marking, labelling and packaging solutions for businesses across manufacturing, food and beverage, retail, logistics and other industries. Our solutions include equipment for printing batch numbers, manufacturing and expiry dates, barcodes, QR codes, product information, labels and other variable data on products and packaging.

Can you recommend a solution based on the material I need to print on?

Yes. Printing performance varies significantly between materials. Depending on the equipment and ink or ribbon being used, solutions may be available for cartons, paper, labels, plastics, films, pouches, metal, glass and other packaging surfaces. We recommend sharing the actual substrate and printing requirement so compatibility can be evaluated before purchase.

Can your machines print batch numbers, manufacturing dates, expiry dates and MRP?

Depending on the selected printer and application, our solutions can print variable information such as batch or lot numbers, manufacturing dates, expiry or use-by dates, MRP, serial numbers, product codes and other production information.
For packaged food in India, FSSAI regulations include requirements concerning lot/code/batch identification and date marking, while Legal Metrology rules govern various declarations on applicable pre-packaged commodities. The exact information your business must declare depends on the product and applicable regulations.

Can I print barcodes and QR codes?

Yes, selected printing and labelling solutions can produce barcodes, QR codes and other machine-readable information. Capability depends on the printer model, required code size, resolution, printing surface and production conditions. For critical scanning applications, we recommend testing the intended code and substrate before finalising the solution.

Do you provide solutions for both small businesses and industrial production?

Yes. Requirements can range from portable or entry-level printing for lower production volumes to equipment intended for regular manufacturing and packaging operations. We recommend equipment according to the actual workload and application rather than assuming that every business needs an industrial-scale system.

Can I send you a sample of my product or packaging for testing?

Yes. For applications where print quality, adhesion, drying time, barcode readability or substrate compatibility needs to be confirmed, sample testing may be recommended before finalising the equipment or consumables. Contact our team with your requirement and we will advise whether a sample is necessary.

Do you supply inks, cartridges, ribbons, labels and other consumables?

Consumable availability depends on the printing solution and model. Where applicable, Apex PrintPack can supply compatible consumables such as inks, cartridges, ribbons, labels and related items. When requesting consumables, please provide your printer model and existing consumable details so that compatibility can be confirmed

Do you provide installation, training and technical support?

Installation, operator guidance and technical support are available depending on the equipment and solution supplied. The level of support can vary by product and location. Please check the individual product details or speak with our team for the support applicable to your selected equipment.

Do your products come with a warranty?

Warranty terms vary by product, manufacturer and model. Where a warranty applies, the applicable warranty information will be provided with the product or quotation. Please contact us with the specific product if you need confirmation of warranty coverage before placing an order.

Do you deliver across India?

We can arrange delivery to serviceable locations across India. Delivery availability, charges and estimated transit time depend on the product, order size and destination. Our team can confirm the applicable delivery details when preparing your quotation or order.

How can I get a quotation or discuss my requirement?

You can submit an enquiry through the Apex PrintPack website or contact our sales team directly. Tell us what you need to print or package, the material involved, your approximate production requirement and any equipment you are currently using. The more application information you provide, the easier it is for us to recommend an appropriate solution.